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Real estate investors / Pension companies

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Maximising returns for pension companies – on your terms

For pension companies maximising returns is the bottom line. But how we achieve this is no less important.

It is always about the numbers, but not solely. Many large portfolio and pension companies have an ESG vision with specific objectives relating to how the results are achieved. At CEJ, we fully adopt the client’s agenda to quickly become part of the team and expertly turn vision into concrete actions.

Healthy operations create value

With CEJ as your property manager, you can be sure that your properties are always well-managed.

A well-maintained property ensures satisfied tenants. We recommend a operation agreement, so you are sure that the property is maintained according to the highest standards.

This way, we proactively detect if there are issues that need to be addressed. You will have a dedicated property manager who makes sure that everything about the property is as it should be. It’s reassuring to know that both urgent cases and long-term commitments are being handled.

 

When it’s good to be like the others

CEJ monitors the consumption for all the properties we manage, so we can act if figures for any properties look inappropriate.

We have developed a tool that collects and benchmarks data from all the properties we administer. This way, we can easily see if the figures differ significantly from similar properties with the same profile and age. We compare parameters such as subscriptions, cleanliness, maintenance, and water and heating consumption. So, we can act quickly and proactively if there are any deviations.

 

Avoid unpleasant surprises

A maintenance plan is the best tool for getting ahead of what needs to be done when in order to create the most value.

Regardless of whether a property is old or newly built, it needs to be maintained. With an updated maintenance plan, you will know which tasks should be addressed first, and which can be postponed for several years. And it will be easier for you to anticipate and budget for expenditures while simultaneously creating value – without any unpleasant surprises.

Value-creating renovations

We give advice on all types of construction projects. From initial decisions, approvals and tendering to supervising craftsmen, etc.

CEJ’s technical department is staffed by a team of competent professionals trained in construction technology. You will always have an engineer, architect or building constructor just a phone call away.

We manage all kinds of construction and renovation projects and consistently challenge conventional solutions to get the best results while minimising your own use of resources. 

 

  • In the last year alone, CEJ has performed around 150 modernisations.

  • In the same period, we have helped replace around 2,000 windows.

Reporting is 100% on your terms

Thorough and timely financial reporting is crucial. We adapt to your requirements and make things happen.

At CEJ, we are committed to our clients’ success. And we have become experts in customising the financial reporting to your requirements and systems.

You’ll have on your team a dedicated account manager and a controller who do not shy away from taking responsibility and committing to tasks wholeheartedly.

We ensure that all deadlines are met and we comply with both Danish and international accounting standards.

 

  • Our controllers have an average seniority of over six years.

  • We have 30 dedicated employees in the accounting departments in Aarhus and Copenhagen.

We know both the law and the properties inside and out

CEJ is always involved and up to date regarding new legislation. We have deep knowledge of the properties and offer you the best advice from day one.

The law is the foundation of CEJ. So, when it really matters, we can step in with timely knowledge of an ever-changing and complex field.

We know your interests and work to avoid costly disputes, e.g., in connection with construction cases.

Because we know the properties well, we are well-equipped to fight for your interests, ensuring that the prerequisites are met to obtain optimal rent levels. 

 

  • We are a member of EjendomDanmark and contribute with practical knowledge to the trade association when new legislation is made

  • Our employees are continually trained regarding the latest legislation

It’s all about cooperation and adaptability

At CEJ, we are used to work with our clients’ Asset Management functions. We adapt to your set-up, so that everything is clear for everyone involved.

We always maintain good relations with our clients’ Asset Management functions.

Our experiences have shown that if we – from the outset – clarify the objectives, match our expectations and define our respective areas of responsibility, the foundation is laid for efficient cooperation and subsequent fulfilment of the task with optimal value creation.

We bring your green ambitions home

The area of sustainability is constantly evolving. This creates new demands to your property manager.

Sustainability is an integrated part of our business. You see it in our recommendations, choice of suppliers and materials. We are passionate about creating solutions that are sustainable, both in a green and financial perspective. Because we know that the two should always go hand in hand.


Effectively from vision to action

We see it as our most important task to bring your position on sustainability into action. CEJ’s Energy and Sustainability Department helps put your ambition into words and create a strategy that defines your sustainability profile for the years to come. Then we translate it into concrete focus areas and actions, so we are sure that it all both makes sense, that it is realistic and financially viable.

Working together as one

When collaborating with our largest clients, we organise ourselves in dedicated teams across professional fields and departments. This is crucial in order to quickly transform “we” and “you” into a united “us”.

CEJ builds on a strong company culture with good chemistry and team spirit as foundation for creating optimal results. That is why, we put a lot effort into getting the team right from the start – both in terms of personal and professional skills and traits.

Feedback is key

Frequent and individual evaluations as well as customer satisfaction surveys help us follow up and develop our service to the benefit of our clients.

For the past sevaral years, we have scored consistently high on customer satisfaction and Net Promotor Score (NPS) – not least with our growing portfolio of investment clients. Contact us to learn more.

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"Sustainability has become a decisive parameter in turning a property an attractive and easily tradable commodity."

Jens
Key Account Manager, Commercial Properties

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residential and commercial properties

Erhvervsejendomme-1 CEJ

50 years

of experience with corporate clients

Erhvervsejendomme-2 CEJ

2011

we welcomed our first international corporate client

Erhvervsejendomme-3 CEJ
Pensionskasser_7

Compliance, reporting and communi­cation

The recipe for optimal collaboration includes compliance as well as good reporting and communication.

There are great forces in play when working with pension companies. By definition, workdays are hectic, so the machine needs to be well-oiled with open communication lines across the team. Expectations must be set and aligned to reporting, workflows and documentation. We will adapt to your set-up – also in terms of  internal and external Asset Managers.

Collaboration is a declaration of trust

Administration of properties for a pension company is an honour and a declaration of confidence, we want to derserve.

When we succed, it is because we regard collaboration as a combination of hard and soft parts.

Hard parts are the basic delivarables, including core compentencies, e.g. legal with courses on tenancy legislation and insurance cases, sustainability, ESG and the whole technical area. The soft parts has to do with commitment, chemistry and togetherness. This is about going the extra mile to achieve your goals.

Anne Marie Oksen, CEJ

See what our customers say!

Download our latest customer satisfaction survey here

What our business clients say:

“It’s very professional and reassuring that CEJ always is at the forefront when it comes to legislation, staff training, etc. My answer is based on the fact that I have a great property manager.”

Investor, residential property – CEJ customer satisfaction analysis, 2022

0 %

actively recommend CEJ

0 %

are satisfied or very satisfied

We carry out extensive customer satisfaction surveys on a regular basis.

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An effective shift

For pension companies, the establishment of a good property management agreement may be a business-critical decision. High-quality deliverables are a necessity, but team spirit and smooth cooperation are essential.

Starting up collaboration with a pension company is, of course, always a big deal, but at CEJ we have the foundation to do it efficiently.

With one of the industry’s longest average employee tenures, we work well together under pressure. Our strong culture oils the cooperation, and everything becomes easier when the whole team is passionate about the project.

For more information, please contact Key Account Manager, Commercial Properties, Jens H. Møller via email jhm@cej.dk or phone +45 33 70 77 51.

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