CEJ takes more square meters
9. March 2023
As part of CEJ growth, our Aarhus department has moved into new spacious offices on Runevej with room for future growth.
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Real estate investors / Pension companies
For pension companies maximising returns is the bottom line. But how we achieve this is no less important.
It is always about the numbers, but not solely. Many large portfolio and pension companies have an ESG vision with specific objectives relating to how the results are achieved. At CEJ, we fully adopt the client’s agenda to quickly become part of the team and expertly turn vision into concrete actions.
With CEJ as your property manager, you can be sure that your properties are always well-managed.
A well-maintained property ensures satisfied tenants. We recommend a operation agreement, so you are sure that the property is maintained according to the highest standards.
This way, we proactively detect if there are issues that need to be addressed. You will have a dedicated property manager who makes sure that everything about the property is as it should be. It’s reassuring to know that both urgent cases and long-term commitments are being handled.
When it’s good to be like the others
CEJ monitors the consumption for all the properties we manage, so we can act if figures for any properties look inappropriate.
We have developed a tool that collects and benchmarks data from all the properties we administer. This way, we can easily see if the figures differ significantly from similar properties with the same profile and age. We compare parameters such as subscriptions, cleanliness, maintenance, and water and heating consumption. So, we can act quickly and proactively if there are any deviations.
Avoid unpleasant surprises
A maintenance plan is the best tool for getting ahead of what needs to be done when in order to create the most value.
Regardless of whether a property is old or newly built, it needs to be maintained. With an updated maintenance plan, you will know which tasks should be addressed first, and which can be postponed for several years. And it will be easier for you to anticipate and budget for expenditures while simultaneously creating value – without any unpleasant surprises.
We give advice on all types of construction projects. From initial decisions, approvals and tendering to supervising craftsmen, etc.
CEJ’s technical department is staffed by a team of competent professionals trained in construction technology. You will always have an engineer, architect or building constructor just a phone call away.
We manage all kinds of construction and renovation projects and consistently challenge conventional solutions to get the best results while minimising your own use of resources.
In the last year alone, CEJ has performed around 150 modernisations.
In the same period, we have helped replace around 2,000 windows.
Thorough and timely financial reporting is crucial. We adapt to your requirements and make things happen.
At CEJ, we are committed to our clients’ success. And we have become experts in customising the financial reporting to your requirements and systems.
You’ll have on your team a dedicated account manager and a controller who do not shy away from taking responsibility and committing to tasks wholeheartedly.
We ensure that all deadlines are met and we comply with both Danish and international accounting standards.
Our controllers have an average seniority of over six years.
We have 30 dedicated employees in the accounting departments in Aarhus and Copenhagen.
CEJ is always involved and up to date regarding new legislation. We have deep knowledge of the properties and offer you the best advice from day one.
The law is the foundation of CEJ. So, when it really matters, we can step in with timely knowledge of an ever-changing and complex field.
We know your interests and work to avoid costly disputes, e.g., in connection with construction cases.
Because we know the properties well, we are well-equipped to fight for your interests, ensuring that the prerequisites are met to obtain optimal rent levels.
We are a member of EjendomDanmark and contribute with practical knowledge to the trade association when new legislation is made
Our employees are continually trained regarding the latest legislation
At CEJ, we are used to work with our clients’ Asset Management functions. We adapt to your set-up, so that everything is clear for everyone involved.
We always maintain good relations with our clients’ Asset Management functions.
Our experiences have shown that if we – from the outset – clarify the objectives, match our expectations and define our respective areas of responsibility, the foundation is laid for efficient cooperation and subsequent fulfilment of the task with optimal value creation.
The area of sustainability is constantly evolving. This creates new demands to your property manager.
Sustainability is an integrated part of our business. You see it in our recommendations, choice of suppliers and materials. We are passionate about creating solutions that are sustainable, both in a green and financial perspective. Because we know that the two should always go hand in hand.
Effectively from vision to action
We see it as our most important task to bring your position on sustainability into action. CEJ’s Energy and Sustainability Department helps put your ambition into words and create a strategy that defines your sustainability profile for the years to come. Then we translate it into concrete focus areas and actions, so we are sure that it all both makes sense, that it is realistic and financially viable.
When collaborating with our largest clients, we organise ourselves in dedicated teams across professional fields and departments. This is crucial in order to quickly transform “we” and “you” into a united “us”.
CEJ builds on a strong company culture with good chemistry and team spirit as foundation for creating optimal results. That is why, we put a lot effort into getting the team right from the start – both in terms of personal and professional skills and traits.
Feedback is key
Frequent and individual evaluations as well as customer satisfaction surveys help us follow up and develop our service to the benefit of our clients.
For the past sevaral years, we have scored consistently high on customer satisfaction and Net Promotor Score (NPS) – not least with our growing portfolio of investment clients. Contact us to learn more.
Jens
Key Account Manager, Commercial Properties
residential and commercial properties
of experience with corporate clients
we welcomed our first international corporate client
The recipe for optimal collaboration includes compliance as well as good reporting and communication.
There are great forces in play when working with pension companies. By definition, workdays are hectic, so the machine needs to be well-oiled with open communication lines across the team. Expectations must be set and aligned to reporting, workflows and documentation. We will adapt to your set-up – also in terms of internal and external Asset Managers.
Administration of properties for a pension company is an honour and a declaration of confidence, we want to derserve.
When we succed, it is because we regard collaboration as a combination of hard and soft parts.
Hard parts are the basic delivarables, including core compentencies, e.g. legal with courses on tenancy legislation and insurance cases, sustainability, ESG and the whole technical area. The soft parts has to do with commitment, chemistry and togetherness. This is about going the extra mile to achieve your goals.
“It’s very professional and reassuring that CEJ always is at the forefront when it comes to legislation, staff training, etc. My answer is based on the fact that I have a great property manager.”
Investor, residential property – CEJ customer satisfaction analysis, 2022
actively recommend CEJ
are satisfied or very satisfied
We carry out extensive customer satisfaction surveys on a regular basis.
As part of CEJ growth, our Aarhus department has moved into new spacious offices on Runevej with room for future growth.
At CEJ Property Management, we would like to help our residents and tenants get through the winter a little cheaper with a few simple saving tips.
As of 1 October 2022, CEJ Property Management will manage one of the country’s largest pension companies and property investors, Danica Properties.
For pension companies, the establishment of a good property management agreement may be a business-critical decision. High-quality deliverables are a necessity, but team spirit and smooth cooperation are essential.
Starting up collaboration with a pension company is, of course, always a big deal, but at CEJ we have the foundation to do it efficiently.
With one of the industry’s longest average employee tenures, we work well together under pressure. Our strong culture oils the cooperation, and everything becomes easier when the whole team is passionate about the project.
For more information, please contact Key Account Manager, Commercial Properties, Jens H. Møller via email jhm@cej.dk or phone +45 33 70 77 51.