The first thing you need to do is give notice on your apartment. Your lease states exactly how much notice you need to give. The normal notice period for rental tenancies is three months. This means that you have to pay rent for three months after you have given notice on the apartment to the 1st of a month. It also applies if you move out of the apartment before.

Notice to the 1st of a month means that we must receive your notice before midnight on the last day of the month prior to the month from which your notice is to apply. Remember to include your tenancy number from the rental bill, your contact details (email address and phone number) and your new address.

Your termination is effective as soon as we have received the termination. It typically takes a few working days before you receive confirmation from us.

Your lease explains what is required when it comes to refurbishing the apartment before you move out. This information will also be sent to you when you give notice to terminate your lease.

Please find more details in our video guide: ”How to move out” 

If you have any questions about the process, feel free to contact your property manager.

You should not cancel the electricity supply during refurbishment, but remember to cancel electricity (and gas, if relevant) at least five days before the release date (the last day you pay rent).

You will be invited to a move-out inspection where we will go through your apartment with you. If you cannot make it at the time we suggest, let us know right away so we can make another appointment. It is important that you are present at the time we agree, otherwise a fee may be charged. However, you can always send someone else with written authority to attend the inspection on your behalf if you can’t make it.

The property must be cleared and cleaned for the inspection. Watch our cleaning tutorial video here:

Whether additional refurbishment is needed will be noted during the move-out inspection. The report will also state whether you or the landlord will have to pay for any work.

If you disagree or are unsure about something, it is important that you talk to the inspector about it during the move-out inspection. Both you and the inspector will sign the report at the end, and it will be sent to you by email.

You will receive a moving out settlement bill six to eight weeks after the release date (the last day you paid rent). It contains a final statement of the financial relationship between you and the landlord, which includes your deposit, prepaid rent, refurbishment of the property and any arrears.

Furthermore, the landlord often withholds a small amount on account for heating and water, which can only be calculated when the final consumption accounts are ready.

When you receive your moving out settlement bill, please note that heating and water accounts may not have been finalised, which means you may not receive the last part of the bill until later. You can see when these accounts are finalised in your lease.

If you move out in May, for example, and the heating bill is finalised in April, you should be aware that in the worst case, it may take about a year after moving out before you can get the final statement.

You will receive a re-letting form to fill in with your contact details and sign so we can start re-letting your apartment. The information is sent to potential tenants so you can arrange a viewing. We aim to re-let the apartment as soon as possible after refurbishment.

Alternatively, if you do not wish to provide your contact details, we can also schedule viewings without your participation.